Cloud and Infrastructure Enthusiast ready for Site Reliability Engineering

BEMÆRK: Ansøgningsfristen er overskredet

How would you like to

• work with infrastructure and cloud that directly impact train operations?
• observe and monitor DSB’s software reliability?
• contribute to root cause analysis to permanently fix problems?

”It feels as if there is a special DSB spirit; we go to work with an intent to improve each other and to improve DSB, that’s wonderful!” says Kenneth, who joined DSB in 2021 and works as a technical analyst in the Response Team.

Join the Application & Infrastructure Response Team! You will work with Kenneth, Allan, and Henrik – each specializing in their primary focus area: infrastructure, sales systems, and train service. We are responsible for our applications and systems' stable and efficient operations.

Your primary focus will be the public cloud, including business-critical applications deployed on cloud infrastructure.

We are an anchoring point in the interaction between our IT infrastructure and the applications, and in exchanging knowledge with other colleagues, departments, and suppliers.

We all attend a 24/7 duty roster, and you will be on call every 4 weeks. We are good at covering for each other if one of us has a private gathering during a shift.

Luckily, we do not experience frequent breakdowns, but when they occur our team takes responsibility for technical problem-solving in close cooperation with the Situation Management team and the teams, experts, and system managers related to the incident in question.

In close cooperation with IT Data Center & Cloud Services IT operations @ DSB consist of around 100 specialists and generalists. The Response Team is a part of Data Center and Cloud Services with 12 colleagues.

You will work closely with the infrastructure experts and with Martin, Simon, and Phillip – our cloud architects and specialists.

Your main stakeholders and internal customers are those in charge of IT applications on equipment.

A typical day in the Response Team does not exist. However, this is Kenneth’s summary from the other day...

During the morning standup, we discussed the inaccurate data on the "Rejseplanen" (Journey Planner) with the service portal. After investigating last night, I shared my knowledge with Henrik, as train operations are his domain.

After calling ticket sales in Aarhus, I met with the system manager and developers to troubleshoot slow payments in our sales systems.

In the afternoon, I attended a departmental meeting for the Data Center and Cloud Services team. We discussed job satisfaction, management expectations, and Christmas social gathering preferences.

A varied field of work To begin with, you will develop a comprehensive understanding of our business-critical applications, systems, and IT infrastructure, including the relationships between them.

This will ease your access to technical troubleshooting across the entire IT landscape.

You will

• During critical breakdowns, use your knowledge of DSB's systems, listen to all parties involved, examine similar experiences, and gather information to enable solving the problem.
• After breakdowns: assist with root cause analysis, share knowledge, and design and implement improvement measures to ensure future stability.
• When systems are running, you and other experts will enhance, monitor, and automate operational activities to improve the reliability of cloud applications and the platform.

Technologies You will get access to a wide range of technologies in our IT infrastructure, and a mix between private and public cloud. We build everything through code and automation, according to best practices.

We are working with the following technologies, tools, and scripting languages

• Cloud installations
• Azure & Azure Kubernetes Service (AKS)
• Google Cloud Platform (GCP)
• Platform / Infrastructure as a Service (PaaS &IaaS)
• PowerShell
• Bicp / Terraform
• Yaml pipelines

We welcome both experienced professionals and new graduates! It's important that you enjoy troubleshooting technical issues across infrastructure, applications, and systems. And that you are motivated by working with the cloud.

Furthermore, you can recognize yourself in the following statements

• A solid IT infrastructure experience and a broad technical understanding – or a theoretical equivalent
• Able to explain technically complex issues to a non-technical target group
• Familiar with some of the tech stack mentioned above (what you do not know you will learn here)
• Work and residence permit in Denmark
  

Danish language skills are not a prerequisite. Some acquaintance of the Danish work culture will be beneficiary.

Working conditions & duty roster Your physical workplace is in Høje Taastrup, Denmark.

You will be part of an on-call agreement, where you are available in the event of critical incidents or breakdowns, where troubleshooting cannot wait until the next working day.

You will be on call for one full week 24/7 every 4 weeks and compensated in salary accordingly.

The frequency of requests outside working hours varies. On an average week, you will experience 2-3 calls. When frequency is more intense you will have colleagues to lean on and seek assistance from.

Flexible working hours allow for up to two days of remote work and on-call availability outside of office hours.

What DSB offers additionally

• Free transportation with DSB
• On-site fitness center and membership to PureGym
• Pension plan and health insurance
• A lunch spread that also offers the choice to grab some dinner for takeout
• Relevant cloud certifications

Apply now We are conducting ongoing interviews, so please send us your resume, application (and diploma) no later than October 29th, 2023.

Feel free to text or call Jens Arpe Trolle at +45 2468 4272.

#LI-Hybrid
#LI-BS1

INFORMATIONER OM STILLINGEN:

- Arbejdspladsen ligger i:

Høje-Taastrup Kommune

-Virksomheden tilbyder:

Fastansættelse: fuldtid

-Arbejdsgiver:

ALLE OMRÅDER, HQ, Telegade, 2630 Taastrup

-Ansøgning:

Ansøgningsfrist: 29-10-2023; - ansøgningsfristen er overskredet

Se mere her: https://job.jobnet.dk/CV/FindWork/Details/5923376